Free Access Salesforce.Field-Service-Consultant.v2026-08-17.q134 Practice Test (Page 17)

Question 76

Universal Containers operates in a highly regulated industry. Technicians must conduct quarterly inspections for all customers in their region. Each inspection should be completed within a single visitand include all installed assets on site.
Which two Maintenance Plan settings should the
Consultant recommend? Choose ? answers

A.Service Appointment Generation Method = One Service Appointment per Work Order

B.Work Order Generation Method = One WorkOrder per Asset

C.Work Order Generation Method = One Work Order Line Item per Asset

D.Service Appointment Generation Method = One Service Appointment per Work Order Line Item

Question 77

To ensure that preventative maintenance work can be completed on time. Universal Containers wants to automatically generate Work Orders 14 days before the next suggested maintenance date.
How should the Consultant meet this requirement?

A.Configure Auto-generate Work Orders to True.

B.Define a generation timeframe of 14 days.

C.Define a generation horizon of 20,160 minutes.

D.Define a generation horizon of 14 days.

Question 78

Upon arrival for a Service Appointment, the Field Service Technician reports that a team of people is required to resolve the issue.
How can the Dispatcher ensure that the required staff is assigned to the project?

A.Create a new Service Appointment and assign a Crew.

B.Assign the existing Service Appointment to a Crew.

C.Assign the existing Work Order to each staff member.

D.Assign the existing Work Order to a Crew.

Question 79

An employee at Universal Containers performs the role of a Dispatcher and a Technician.
How should a Consultant configure Salesforce Field Service to support this behavior?

A.Create two Service Resources and assign them to the employee. &

B.Create one Service Resource and assign the Technician and Dispatcher role.

C.Create two Skills records and assign them to the Service Resource record.

D.Create one Service Resource and assign the relevant Permission Set Licenses. pee

Question 80

Universal Containers wants to implement Service Level Agreements (SLA) for Work Orders.
Which three considerations should the Consultant take into account?
Choose 3 answers

A.An Entitlement Process must be applied to both Cases and Work Orders.

B.Milestones for Work Orders can be configured in Setup.

C.Milestones for Work Orders can be set up from the metadata API.

D.A new Entitlement Process requires selecting a single Entitlement Process Type.

E.A single Milestone can be added to both Case and Work Order Entitlement Processes.

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Question 76

Question 77

Question 78

Question 79

Question 80

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