Free Access Salesforce.Field-Service-Lightning-Consultant.v2022-09-27.q127 Practice Test (Page 26)

Question 121

A consultant has implemented user territories at Northern Trail Outfitters (NTO) in a private sharing model. A new Midwest Service Territory has been created.
Which two actions should NTO take to give the dispatcher access to all relevant Midwest records? Choose 2 answers

A.Add the resources assigned to the Service Territory's Member related list.

B.Assign a new user territory and add each of the assigned service resources.

C.Configure and run the User Territory Sharing Job in Field Service Settings.

D.Create a new user territory associated with the Service Territory and dispatcher.

Question 122

Universal Containers is tracking customer issues in their call center. Sometimes this requires a Technician to be on-site at the customer's location.
What set of steps should a Consultant recommend to dispatch the Technician?

A.Create Service Appointment, Create Work Order, Create Case, Dispatch Service Appointment.

B.Create Case, Create Work Order, Create Service Appointment, Dispatch Service Appointment.

C.Create Work Order, Create Case, Dispatch Work Order, Create Service Appointment.

D.Create Case, Create Service Appointment, Create Work Order, Dispatch Service Appointment.

Question 123

Universal containers want technicians to view work progress through the work order line-item card in the field service lightning mobile app.
Which configuration steps should a consultant take to meet this requirement?

A.add the work order line items related list of the work order page layout and assign the layout to the technician 's profile.

B.create a custom lightning component that displays work order progress and deploy it to technicians through the field lightning mobile app.

C.create a custom visual force page and add an external link in the field service lightning mobile app to view the page in the mobile browser.

D.create a report chart that summarizes work order line items and add a link to the service appointment layout.

Question 124

Universal containers (UC) have enabled field service lightning and installed the managed package. UC wants to ensure that technicians can update their own appointments' status using the dispatcher console Gantt chart.
Which steps should the consultant take to meet these requirements?

A.Create permission sets and assign the field service lightning scheduling and mobile permission sets to the resource profile.

B.Create permission sets and assign the field service lightning resource permission set and scheduling license to each technician

C.Create permission sets and assign the field service lightning admin permission set to service resources.

D.Create permission sets and assign the field service lightning mobile permission set to service resources.

Question 125

Universal containers technicians frequently need to request more parts from another inventory location when stock runs low.
How can universal container technicians achieve this for each product requested?

A.Create a product consumed and a product request line item.

B.Create aproduct request and a product request line item.

C.Create a shipment and a product request line item.

D.Create a work order line item and a product request line item.

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Question 121

Question 122

Question 123

Question 124

Question 125

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