Question 1
How many categories of routing are there in a Call Route under the Call Routing page?
Question 2
You just added 53 employees to Genesys Cloud. John Camper emailed you to say that everyone around him received an invitation email to Genesys Cloud, but he didn't. You want John to be able to use the features and functions of Genesys Cloud. What can you do to provide Jonn with his login credentials? (Choose two.)
Question 3
Select all the sections for the standard profile page. (Choose five.)
Question 4
You want to upload a checklist to Genesys Cloud so that the Adventure Specialists can all access it to use when preparing for a new adventure. Which menu item would you click to start the upload process?
Question 5
Choose the types of available Phone Trunks in Genesys Cloud. (Choose two.)