Question 16

You want to have a video chat with Jill and Amelia in the Kayak Guides room. You have clicked on the Open video call icon to initiate the video chat. What else must happen next for the video chat to work?
  • Question 17

    What additional functionality does Communicate brings to Genesys Cloud?
  • Question 18

    What role is needed for a user who is responsible for the deployment and installation of the Genesys Cloud organization?
  • Question 19

    Where do you configure the Auto Invite setting to send email invites automatically when users are added?
  • Question 20

    What are two methods for creating a conference call in Genesys Cloud?