Audit reports should focus on objective evidence, observations, and findings relevant to the management system and the audit process. Personal opinions, unrelated remarks, or derogatory comments are inappropriate.
Analysis of Statements:
A . The guide was trying to be helpful and would not stop talking during the audit:
Incorrect. This is irrelevant to the audit findings or conclusions.
B . The Sales Manager was kind and seems to be a nice person:
Incorrect. Personal opinions about individuals are not appropriate in audit reports.
C . The audit client's objectives for this audit were never realistic. That's why we were unable to complete the audit plan:
Correct. This is relevant as it relates to the audit process and highlights challenges in meeting objectives.
D . The maintenance team could not replace a lightbulb, let alone an air conditioning unit:
Incorrect. This is derogatory and irrelevant to the audit report.
E . The OHS Management team were extremely helpful and went out of their way to facilitate access to required records:
Correct. This is a valid observation about cooperation during the audit process.
F . The OHS Manager disagreed with me in respect of all of the nonconformances I raised. He still does not accept any of them:
Incorrect. While disagreements may occur, this statement is overly subjective and not constructive.
G . The Production Manager is lucky to have a job as he does not appear to understand how anything works around here:
Incorrect. Personal attacks or irrelevant judgments have no place in the report.
H . The Sales Manager said he had forgotten the password to the Sales Ordering system and so too had everyone else in his department:
Correct. This relates to system access and could indicate a nonconformance or an opportunity for improvement.
ISO Reference:
ISO 19011:2018, Clause 6.7: Reporting audit results.

Comprehensive Detailed Explanation along with All ISO 45001 Audit References Opportunities for improvement (OFIs) are suggestions provided during audits that do not indicate nonconformities but are aimed at enhancing the system's performance.
Analysis of Options:
* A. A quality control program could involve non-destructive testing of the welded handrails:While beneficial, this focuses on product quality rather than OH&S improvements.
* B. Operational planning activities may benefit from an improved risk-based approach based on international standards for risk management:Correct. Enhancing risk-based thinking aligns with Clause 6.1.1.
* C. A first aid station could be located next to the handrail polishing operation:While useful, first aid station placement is an operational matter, not directly related to OH&S management system improvement.
* D. Additional internal audits of the OHS management system may reduce production problems:
Internal audits should address system performance, not production problems.
* F. The induction program for new employees could include an awareness training video on health and safety:Correct. Enhanced training for new employees addresses Clause 7.2 (competence).
* G. The requirement for wearing protective gloves could be extended to shop floor workers across all operations:Correct. This improves hazard control in line with Clause 8.1.2.
* H. The molding polishers should be disciplined for incompetency:Disciplinary actions are outside the scope of system improvement.
ISO References:
* Clause 6.1.1: Risk management.
* Clause 7.2: Competence.
* Clause 8.1.2: Hierarchy of controls.

ISO 45001 emphasizes the importance of worker participation, particularly non-managerial workers, in developing and improving the OH&S management system. Clause 5.4 outlines specific areas where their involvement is crucial.
Analysis of Options:
* A. Determining competence requirements:Incorrect. Competence requirements are primarily determined by management but may involve feedback from workers.
* B. Determining how to fulfil legal requirements:Incorrect. Management typically handles compliance with legal requirements.
* C. Determining controls on outsourced processes:Incorrect. This is a management responsibility.
* D. Managing the internal audit programme:Incorrect. Workers participate in audits, but managing the program is a management task.
* E. Determining what needs to be communicated:Incorrect. Communication strategies are usually set by management.
* F. Determining actions to eliminate hazards:Correct. Non-managerial workers' input is vital in identifying and eliminating workplace hazards (Clause 8.1.2).
* G. Establishing the OHS policy:Correct. Workers' participation in policy development ensures it is relevant and inclusive (Clause 5.2).
* H. Establishing OHS objectives:Correct. Workers' participation ensures that objectives are practical and aligned with workplace realities (Clause 6.2).