A.Level of formality

B.Type of cooperation with suppliers

C.Contracts and agreements

D.Corporate culture of the organization

A.Selecting the right method, model or technique for identifying improvements

B.Tracking and managing improvement ideas from identification through to final action

C.Describing the services designed to meet the needs of a consumer group

D.Planning changes, assisting in communication, avoiding conflicts, and assigning resources

A.Change enablement

B.Service desk

C.Supplier management

D.Relationship management

A.Assigning resources to changes

B.Deciding the approval authority for changes

C.Automating the change process

D.Creating change models

A.It should be managed at the senior level of the organization

B.It should be re-prioritized as ideas are documented

C.It should be used to capture user demand

D.There should only be one for the whole organization