A.A possible event that could cause harm or loss, or make it more difficult to achieve objectives

B.A means of enabling value co-creation by facilitating outcomes that customers want to achieve, without the customer having to manage specific costs and risks

C.A tangible or intangible deliverable of an activity

D.Joint activities performed by a service provider and a service consumer to ensure continual value co- creation based on agreed and available service offerings

A.configuration item

B.risk

C.problem

D.change