Question 186

Which guiding principle considers how the steps of a process can be performed as efficiently as possible?
  • Question 187

    What is the PRIMARY use of a change schedule?
  • Question 188

    Which practice provides visibility of the organization's services by capturing and reporting on service performance?
  • Question 189

    What three elements make up the Service Portfolio?
  • Question 190

    Which two statements about the guiding principles are CORRECT?
    1. The guiding principles support continual improvement
    2. Each guiding principle applies to a selection of the available stakeholder groups
    3. Organizations should decide which one of the guiding principles is relevant to them
    4. Organizations should consider how the guiding principles interact with each other