Free Access ITIL.ITIL-4-Foundation.v2025-04-29.q331 Practice Test (Page 33)

Which process works with incident management to ensure that security breaches are detected and logged?

A.Access management

B.Service level management

C.Continual service improvement

D.Change management

What is the purpose of the 'monitoring and event management' practice?

A.To restore normal service operation as quickly as possible

B.To manage workarounds and known errors

C.To systematically observe services and service components

D.To capture demand for incident resolution and service requests

What is the difference between the 'incident management" and 'service desk' practices'?

A.Incident management restores service operation; service desk provides communication with users

B.Incident management resolves complex issues, service desk reserves simpler issues

C.Incident What is the difference between the 'incident management" and 'service

D.Incident management manages interruptions to services, service desk monitors achieved service quality

What is defined as "the role that uses services?

A.Service consumer

B.Customer

C.User

D.Sponsor

Which is a recommendation for applying the guiding principle 'keep it simple and practical?

A.Fast does not mean incomplete

B.Communicate in a way the audience can hear

C.Sometimes nothing from the current state can be re used

D.If a practice is easier to follow it is more likely to be adopted

Other Version: 1609ITIL.ITIL-4-Foundation.v2024-12-02.q195; 5190ITIL.ITIL-4-Foundation.v2024-05-21.q161; 2626ITIL.ITIL-4-Foundation.v2024-02-09.q180; 6240ITIL.ITIL-4-Foundation.v2023-10-18.q236; 7364ITIL.ITIL-4-Foundation.v2023-03-27.q176; 5712ITIL.ITIL-4-Foundation.v2022-06-21.q145; 10953ITIL.ITIL-4-Foundation.v2022-05-03.q197; 53ITIL.Passtestking.ITIL-4-Foundation.v2021-09-17.by.quintina.112q.pdf

Latest Upload: 201PaloAltoNetworks.NGFW-Engineer.v2026-05-01.q43; 298Nokia.4A0-113.v2026-05-01.q69; 255EC-COUNCIL.312-49v11.v2026-04-30.q214; 228Microsoft.MB-820.v2026-04-30.q101; 211Salesforce.MC-202.v2026-04-30.q57; 206BICSI.INSTC_V8.v2026-04-29.q53; 335NMLS.MLO.v2026-04-28.q82; 243NCARB.Project-Management.v2026-04-28.q27; 462EMC.D-AV-DY-23.v2026-04-27.q184; 1116ServiceNow.CSA.v2026-04-27.q483

Download PDF File