Question 66

You have been tasked with creating a customer journey for leads located in the Northwestern United States.
Which two conditions must be true in order for the lead to receive your customer journey? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.
  • Question 67

    You are an event coordinator for a company.
    You are creating a multi-day conference event that will include multiple sessions and tracks.
    For each use case shown below, which track type should be used? To answer, drag each use case to the appropriate track type. Each use case may be used once, more than once or not at all. You may need to drag the split bar between panes or scroll to view the content.
    NOTE: Each correct selection is worth one point.

    Question 68

    Note: This question is part of a series of questions that present the same scenario. Each question in the series
    contains a unique solution that might meet the stated goals. Some question sets might have more than one
    correct solution, while others might not have a correct solution.
    After you answer a question in this section, you will NOT be able to return to it. As a result, these questions
    will not appear in the review screen.
    You are a marketer at Contoso Inc.
    In the past month, the marketing department has been sending customer satisfaction surveys to customers
    whenever an opportunity is won. They have received over 4,500 responses.
    You are analyzing the customer satisfaction survey, and do not see any results for the Net Promotor Score
    (NPS) question in the Satisfaction Metrics Report. You want to see these results.
    Solution: You add the NPS question as a metric in the survey.
    Does this solution meet the goal?
  • Question 69

    You use Dynamics 365 for Marketing to obtain detailed analytical views to help you understand your impact and learn which marketing instruments work best for your audience.
    You need to track response data regarding how your contacts react to your various marketing initiatives.
    Which three sources of analytical data are available to you regarding your marketing initiatives? (Choose three.) Each answer presents a complete solution.
    NOTE: Each correct selection is worth one point.
  • Question 70

    Drag and Drop Question
    You want to create a method that will alert sales people when a lead is ready to be sold to.
    This method should automatically move the lead to the Sales-Acceptance stage of the lead life- cycle.
    Which four steps must you take, in order to complete your task? (Choose four.) To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.