Question 61

You are entering products and services into Dynamics 365 CE Field Services.
You need to ensure that your field technicians can use the products when completing work orders.
Which two field service product types should you configure to allow your technicians to add work order products? Each correct answer presents a complete solution.
  • Question 62

    You are a Dynamics 365 for Field Service Administrator. You configure Route Scheduling Optimization (RSO) and publish the schedule.
    One of your schedulers indicates two of their resources are not getting work orders assigned.
    You need to determine reasons why the two resources are not assigned work orders through RSO.
    Which three options should you choose? Each correct answer presents a complete solution.
  • Question 63

    You are in charge of setting up the new Dynamics 365 CE Field Services environment for your company.
    As the field Service Administrator, you need to configure the field service settings for work orders for your environment.
    Which three work order settings can be configured by the Field Service Administrator? Each correct answer presents a complete solution.
  • Question 64

    You are a Dynamics 365 for Field Service Billing Administrator. Your customer wants to purchase a series ofquarterly preventative maintenance visits as well as bi-weekly site visits.
    The customer wants to be billed for the preventative maintenance quarterly but billed for the site visits monthly.
    What are two ways that this can be completed against a single Agreement? Each correct answer presents acomplete solution.
  • Question 65

    You are a Dynamics 365 for Field Service Administrator.
    You install and configure Connected Field Service with Azure IoT Central. Several of your connected devices sent alerts back to Dynamics 365 and work orders were created. However, the work orders were not sent back to Azure IoT Central.
    You need to resolve the issue.
    Which Action should you take to resolve the issue?