Question 36
Drag and Drop Question
Your company uses Dynamics 365 for Field Service.
The company's inventory clerk goes to the bin location for electrical switches and discovers there are none in stock. However, the Field Service Inventory shows a quantity of one. In which order should the required fields be entered to adjust the inventory to the correct amount? To answer, move the three appropriate actions from the list of actions to the answer area and arrange them in the correct order.
Your company uses Dynamics 365 for Field Service.
The company's inventory clerk goes to the bin location for electrical switches and discovers there are none in stock. However, the Field Service Inventory shows a quantity of one. In which order should the required fields be entered to adjust the inventory to the correct amount? To answer, move the three appropriate actions from the list of actions to the answer area and arrange them in the correct order.
Question 37
What are the steps in the purchase order process?
Question 38
You are creating booking dates for a manufacturing customer based on agreements within the system.
The customer is not able to generate the appropriate booking dates within the system.
You need to ensure that booking dates are created for this customer.
What should you do?
The customer is not able to generate the appropriate booking dates within the system.
You need to ensure that booking dates are created for this customer.
What should you do?
Question 39
Your company has hired a new service technician. They are still learning about the job and the units the company sells and services.
The service technician was assigned to a repair work order for a unit. Upon arrival and inspection, the service technician turns off the one circuit breaker to the unit but is NOT sure what to do next.
The service technician calls the internal help team for assistance, but they CANNOT provide the proper guidance as they are unable see what exactly the service technician is looking at and the service technician CANNOT describe it.
You need to recommend the appropriate tools or applications that can assist in resolving these types of issues in the future.
Which two tools or applications should the company implement? Each correct statement presents a complete solution. Choose two.
NOTE: Each correct selection is worth one point.
The service technician was assigned to a repair work order for a unit. Upon arrival and inspection, the service technician turns off the one circuit breaker to the unit but is NOT sure what to do next.
The service technician calls the internal help team for assistance, but they CANNOT provide the proper guidance as they are unable see what exactly the service technician is looking at and the service technician CANNOT describe it.
You need to recommend the appropriate tools or applications that can assist in resolving these types of issues in the future.
Which two tools or applications should the company implement? Each correct statement presents a complete solution. Choose two.
NOTE: Each correct selection is worth one point.
Question 40
You are a Microsoft Dynamics 365 Field Service dispatcher using the Scheduling Assistant function.
One of your customers, Adventure Works, does not want one of your resources to be scheduled to work orders going forward. However this resource must be available to be scheduled for other accounts.
Solution: You create a Requirement Resource Preference record and set the Preference Type to Restricted and select the work order.
Does this meet the goal?
One of your customers, Adventure Works, does not want one of your resources to be scheduled to work orders going forward. However this resource must be available to be scheduled for other accounts.
Solution: You create a Requirement Resource Preference record and set the Preference Type to Restricted and select the work order.
Does this meet the goal?