Question 46

A business wants to add typeahead functionality to an existing OmniScript. The business wants the user to begin entering the name of a contact in Salesforce. and allow the user to select the contact once it has found a match. Once the contact has been selected, the OmniScript should retrieve the contact's email address for use in a later step of the process.
What data source is needed when using the TypeAhead element?
  • Question 47

    During a Data Mapper Load execution, a record locking error occurs.
    What does this indicate about the data processing or volume?
  • Question 48

    A company is designing a new console for contact center
    agentsto display case data for customers. All cases will be fetched using a single DataRaptor. This page needs to display cases as follows:
    * "Open" cases with case description, case open date, case type,
    assigned to and priority fields. Open cases should be highlighted with
    a red border.
    * "Awaiting Closure" cases with case description, last action taken date, resolution, approval reason for closure, and assigned to fields. These cases should be highlighted with a grey border.
    * "Closed" cases with case description, resolution, case closed date
    fields with a link to duplicate cases.
    How should the consultant design the FlexCard solution to meet these
    requirements?
  • Question 49

    In OmniScript, how can pages or groups of fields be controlled based on the choices made by the user?
  • Question 50

    A business wants to transform an existing process into a digital interaction using OmniScript. The process includes several steps. Some steps apply to all users, and other steps only apply to users depending on their responses to certain questions. The business does not want all users to have to go through all the steps.
    Which OmniScript feature should the consultant recommend to meet this requirement?