Question 61

Which three of the following are functions of a Text Block element in OmniScript?
Choose 3 answers
  • Question 62

    A Salesforce Omnistudio Consultant is tasked with creating an Omniscript for a client's customer service process. The consultant wants to integrate Salesforce Knowledge into the Omniscript.
    What is one way the consultant can configure an Omniscript to search for Salesforce Knowledge articles?
  • Question 63

    A company plans to rebuild a process that includes functionality that was originally written in APEX and Visual pages using OmniScript. The consultant reviews the process and sees in the first step, the user reviews data and, then enters additional information. In the next step, the process retrieves data from an external system.
    In this scenario, which OmniStudio data tool should the consultant recommend?
  • Question 64

    A business wants to display cases for an account using FlexCards. The cases should be organized in a tabular list by case status, so that Escalated cases appear first, followed by Active and Closed cases.
    Which FlexCard feature should the consultant recommend to meet this requirement?
  • Question 65

    Coral Cloud Retail Stores Inc. is planning a new digital engagement project. Its IT policy requires using platform-native features that receive automatic updates with Salesforce seasonal releases to minimize manual maintenance.
    Which OmniStudio runtime environment should an OmniStudio Consultant recommend to meet this requirement?