Question 56

A company implements an integration procedure that is invoked from an OmniScript. The integration procedure includes a recommend to improve performance and address users concerns Which feature should the consultant recommend to improve performance and address users concerns?
  • Question 57

    A business is creating an agent console with FlexCards to provide a 360° view of their customers. The business wants the following information displayed:
    * Account information including account name, phone, and website
    * Active opportunities related to the account
    * Active contracts related to the account
    * The ability to view and renew contracts
    An Integration Procedure will be used to retrieve Account, Opportunity, and Contract data.
    How should the consultant design the FlexCards to meet these requirements?
  • Question 58

    A business process needs to perform a multi-step calculation on each contact record in a list.
    Using an Integration Procedure to process the list, what feature can be used to meet this requirement?
  • Question 59

    Service agents must confirm customer contact information in the first step of a payment OmniScript. Contact information includes name, telephone number, mobile number, and email. None of the contact information on first step is required.
    On the last step, after taking payment, the agent can optionally email the receipt to the customer. If the customer says yes, the agent selects a checkbox. If the agent selects the box but the email address field is empty, the process must require the user to return to the first step and enter the customer's email address.
    What should the consultant recommend to meet this requirement?
  • Question 60

    An Integration Procedure calls a REST API to retrieve weather data. The API requires certain parameters, such as the city and country, to be passed as query parameters in the URL.
    How should the OmniStudio Consultant manage the configuration of these parameters in the HTTP Action?