Performance measures that monitor the extent to which a not-for-profit organization's objectives have been achieved are measures of:

The Chief Executive of a large manufacturing company has made the following comment.
"All of our competitors are using both just-in-time(JIT) and Total Quality Management (TQM) whereas we have never used either. Consequently we are lagging behind our competitors because their levels of inventory and quality costs are significantly below ours. I want to see JIT fully implemented, both for purchasing and for production, in 4 weeks' time and TQM fully implemented 4 weeks after that." Which of the following provide appropriate advice to the Chief Executive?
Select ALL that apply.

The cash flows from a project are detailed in the table below.

To the nearest 1%, what is the project's internal rate of return?

Which of the following statements are correct with regard to responsibility centres?
Select ALL that apply.

A large company that sells a single product has many customers. The contribution per unit of the product is $40. Data for the company as a whole are given below.

Using customer profitability analysis, what is the total annual profit for this customer?