A customer states that their fax machine can print received faxes correctly but everything they send out has a thin black line from the leading edge to the trailing edge. Which of the following components can cause this issue?

Which of the following processes involves discharging the photoconductor in order to create the latent image?

Which of the following types of media would MOST likely cause above normal amounts of machine jamming?

A customer calls to report that the scan images are taking up too much space on their server. The customer tells the technician they are scanning at 600dpi, in PDF format, and using a TWAIN driver in the ADF mode. Which of the following is the MOST likely cause of the excessive space usage?

When cleaning paper feed rollers, technicians should: