Free Access CompTIA.PD1-001.v2022-06-17.q300 Practice Test (Page 14)

Question 61

Which of the following components are part of the document scanning function?
(Select TWO).

A.Photoconductor

B.Laser unit

C.Analog to digital converter

D.Print head

E.CCD

Question 62

The function of a one-way gear is:

A.to drive a motor in one direction.

B.to provide drive only when spun in one direction.

C.to drive a shaft clockwise and counter-clockwise.

D.to provide drive in only one direction at a time.

Question 63

A customer is complaining that the color on their monitor is different from the color on their printout. Which of the following can be done to correct this problem?

A.Use the ICC profiles outlined in the service manual.

B.Adjust the color on the monitor until the customer is satisfied.

C.Perform the color calibration program.

D.Replace the monitor with one that closer resembles the print output.

Question 64

A customer wants to search for an email address on the network. Which of the following is the protocol used to find it?

A.POP3

B.SMTP

C.TCP/IP

D.LDAP

Question 65

A technician encounters an extremely irate client. During initial conversation the client makes it clear they are very angry with the situation and the technician. The client becomes aggressive, unreasonable, verbally abusive, loud and very rude to the technician. Which of the responses below is the BEST way to react?

A.Explain how the issue is not the technicians fault and the client needs to step away and let the device be assessed so the issue can be fixed.

B.Try to reason with and calm the client by explaining why the unit could have malfunctioned, how long it will take to repair the unit and how the situation is not as bad as the client perceives it to be.

C.Walk over to the device and disassemble it. Then turn around and leave while telling the client to repair the unit themselves.

D.Politely and quietly, turn around and leave. The technician should immediately contact their management to inform them of the situation and have them follow up with the clients company.

Other Version: 2563CompTIA.PD1-001.v2022-11-05.q156

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Question 61

Question 62

Question 63

Question 64

Question 65

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