Question 11

The goal milestone in a service level defines that amount of time______________.
  • Question 12

    When implementing a business process as a Pega case type, which of the following would indicate a boundary between case stages?
    Response:
  • Question 13

    You want to engage business and IT resources to review the working models. What best practice helps accomplish this objective ?
  • Question 14

    An airline has the following requirement:
    A passenger requiring a service animalmust document the type of animal, the size of the animal, and any relevant medical information the crew may need during the flight. The application prompts the passenger for this information when the passenger declares that they will travel with a serviceanimal.
    How do you configure the case life cycle to meet this requirement?
  • Question 15

    When you configure a multi-step form, where do you identify the navigation template?
    Response: