Free Access Pegasystems.PEGAPCBA86V1.v2022-06-13.q119 Practice Test (Page 5)

Question 16

Which statement best describes how a service level affects the urgency value of an assignment or a case?
Response:

A.When a given milestone is reached, the urgency is set to the specified value in that milestone.

B.When a given milestone is reached, the specified urgency is added to the current urgency value.

C.When a given milestone is reached, the current urgency is checked. If it is greater than the value specified in that milestone, the assignment or case moves to the next milestone

D.If the current urgency value is less than the urgency specified in the milestone, it is adjusted to the urgency value specified in that milestone otherwise, it remains the same.

Question 17

An internal application currently grants 75 employees access to one of four roles: Admin, Author, User, and Manager. A new analyst who joins the company requires all the Author role access but only some of the reporting capabilities available to the Manager role.
How do you satisfy this security requirement?
Response:

A.Add the analyst to the Manager role.

B.Update the Author role to include the required analyst reports.

C.Create a new Analyst role with the required access.

D.Add the analyst to both the Author role and the Case Manager channel interface.

Question 18

Consider the lifecycle illustration below:For which steps may a view be configured? (Choose Three)

A.Stage 1, Process 2, step 3

B.Stage 2, Process 1, step 3

C.Stage 1, Process 1, Step 1

D.Stage 1, Process 2, Step 1

E.Stage 1, Process 2, Step 2

F.Stage 2, Process 1, steps 1 & 2

G.Stage 2, Process 2, step 4

Question 19

A home loan application requires application the legal team manager and the Finance team manager. The Legal team manager must approve before the Finance team manager. How do you configure this requirement?

A.Apply business logic to route a single assignment in the correct order.

B.Route an assignment to a work queue where both roles have access.

C.Create an approval step with cascading approval.

D.Create an approval process for each manager in parallel.

Question 20

A purchase request list report includes columns for case ID and regional cost center. A manager wants the report to show the total number of purchase requests for each of the regional cost centers.
How do you design the report?

A.Create a filter for each cost center and count the case IDs.

B.Summarize the case ID column by count.

C.Summarize the regional cost centers by count.

D.Define a functionfor the cost center column to total the case IDs.

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