Free Access Pegasystems.PEGAPCBA86V1.v2022-06-13.q119 Practice Test (Page 9)

Question 36

A manager has reviewed a case and has decided to increase the case urgency and escalate to HR. HR must review and respond within four business hours.
Which three configuration options are needed to enable the manager to satisfy the requirements?
(Choose Three)
Response:

A.Provide notification to HR requesting urgency be increased.

B.Provide a service level for the HR assignment.

C.Provide a field for urgency adjustment.

D.Provide escalation action to HR and resolve the case.

E.Provide a local action to transfer the assignment to another queue.

Question 37

A prospective employee must pass a criminal background check before receiving an offer. When would you add a decision point to the workflow process?
Response:

A.Offering job to prospective employee

B.Running a criminal background check

C.Declining offer to prospective employee

D.Verifying prospective employees work references

Question 38

A data model consists of all of the following except ____________.
Response:

A.Attributes

B.Object relationships

C.Data validation

D.Data objects

E.Data types

Question 39

What two items should a developer configure before delagating a rule ? (Choose Two)

A.A separate Operator ID that has access to the delegated rules

B.An unlocked ruleset added to the Application rule as a production ruleset

C.An Access Role that has access to the production ruleset

D.An Access Group that has access to the production ruleset

Question 40

An application allows consultants to enter their hours on a project on a weekly basis. Consultant hours must be approved by both their manager and the project supervisor. The approvals can be performed in any order.
How do you configure the approvals in the application?
Response:

A.Configure a parallel process for each of the required approvals.

B.Add an optional process to each approval in the appropriate stage.

C.Add the manager approval to an alternate stage in the case life cycle.

D.Configure a single cascading approval based on an authority matrix.

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Question 36

Question 37

Question 38

Question 39

Question 40

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