Question 66

You are configuring an accident claim case for an automobile insurance company with two child cases as illustrated.

The requirement changes to allow the Accident Claim case to continue before the Body Injury and Vehicle Damage cases resolve under certain circumstances.
How do you configure the Wait shape for this requirement?
  • Question 67

    Hotspot Question
    Consider this scenario:
    A new Expense Report is submitted and must be reviewed. This assignment urgency and the initial urgency values are both set to 10.
    The SLA starts when the assignment is created.
    - If the goal elapses and the assignment is not yet completed, the
    assignment urgency is increased by 10.
    - If the deadline elapses and the assignment is not yet completed, the
    assignment urgency increases by 10.
    - If the passed deadline elapses and the assignment is not yet
    completed, the assignment urgency increases by 10.
    In the Answer Area, select the urgency for each milestone.

    Question 68

    You configure a service level to adjust assignment urgency to 100 when the goal interval lapses.
    How does assignment urgency impact the deadline and passed deadline intervals?
  • Question 69

    In the Answer Area, select the Data Transform configuration that defaults the Quantity property value on a Purchase Request case to 1.

    Question 70

    Choose two use cases that require the configuration of conditional paths within the case type.
    (Choose Two.)