Question 1

Select each Application Design Requirement on the left and drag it to the appropriate Design Approach on the right.

Question 2

NO.76 The business process for an automobile insurance claim consists of the following phases:
* Submission: The customer contacts a customer service representative (CSR) to file the claim.
* Review: An adjuster reviews the claim, assesses the damages to each vehicle, and provides an estimate of the cost of repairs.
* Repair: A third patty performs the repairs on each vehicle, communicating with the adjuster and customer as necessary.
* Verification: After each vehicle repair, the adjuster closes the claim. According to Pega best practices, which phase can you implement as a child case?
  • Question 3

    DRAG DROP
    A developer is attempting to reference a validate rule called ValidateCustomer from a flow action applied to a case type class called ACME-IT-Work-Ticket. The case type class directly inherits from the Work- class. The case type class does not contain a ValidateCustomer validate rule.
    Place the classes in the order in which Pega searches for the ValidateCustomer validate rule.

    Question 4

    You are configuring routing for a customer warranty service request. All warranty service requests are routed to the warranty resolution group except for warranty service requests for beta-release product that requires review by the vice president of service. How do you configure assignment routing to review warranty service requests?
  • Question 5

    A stakeholder prefers to group a set of existing actions into a multistep form.
    Which work item do you create in Agile workbench to address this change request?