Question 11
An order fulfillment case type allows a customer to update user profile information during the order placement stage.
The user profile consists of the following three pages:
* Account ID and password
* Customer contact information
* A list of open orders with the status of each order
How do you configure the case type to allow customers to update any of the user profile pages at any time during case processing?
The user profile consists of the following three pages:
* Account ID and password
* Customer contact information
* A list of open orders with the status of each order
How do you configure the case type to allow customers to update any of the user profile pages at any time during case processing?
Question 12
The inheritance path for an application contains four copies of the pyDefault data transformation that set property values for two properties: Work item Urgency and Prefix.

If the Call data transforms in superclass option is enabled for each data transform, what are the values of Work Item Urgency and Prefix use crates an auto claim case?

If the Call data transforms in superclass option is enabled for each data transform, what are the values of Work Item Urgency and Prefix use crates an auto claim case?
Question 13
You are designing a credit transaction case type and have the following requirement:
Transaction disputes must be resolved within 3 days.
To meet this requirement you need to set the____________in the service level to 3 days.
Transaction disputes must be resolved within 3 days.
To meet this requirement you need to set the____________in the service level to 3 days.
Question 14
Which two conditions do you test with a unit test? (Choose Two)
Question 15
A moving company provides customers with a tool that recommends a moving vehicle based on the number of bedrooms in their current living space and whether they are planning to move heavy furniture like bed frames, mattresses, or couches. Based on the customer inputs, a decision table presents the customer with a recommendation.
Which two configurations, when applied in combination, apply to the decision table?
Which two configurations, when applied in combination, apply to the decision table?