Question 36
A home loan application requires approvals from the Legal team manager and the Finance team manager. The Legal team manager must approve before the Finance team manager.
How do you configure this requirement?
How do you configure this requirement?
Question 37
You are developing a case type to process visa applications. As part of the process, applicants need to schedule an interview with the console. A child case is created for the interview process and assessment. Following the interview, it typically takes 48 hours for the to reach a decision. For the visa case to proceed to applicant notification, the interview case needs to be resolved. How do you configure a case to achieve the required behavior?
Question 38
A purchase request list report includes columns for case ID and regional cost center. A manager wants the report to show the total number of purchase requests for each of the regional cost centers.
How do you configure the report definition?
How do you configure the report definition?
Question 39
On a service level, the passed deadline interval is measured from________________.
Question 40
How do you route an assignment so that any available member of the department can perform the task?