A business analyst is working on a project's acceptance criteria. In an early collaboration with the company's stakeholders, the business analyst identified several user groups within the company: "Purchaser," "Shipper,"
"Customer," and "Agent". The user groups categorize stakeholders with similar needs and create a detailed narrative.
Which technique did the business analyst use for evaluating the solution's acceptance criteria?

A business analyst has incorporated all the relevant feedback from stakeholders in the business analysis plan.
Which next step should the business analyst take?

A business analyst has been assigned to a project to implement a new phone system for a customer call center. The business analyst will need to create a business case.
Which of the following components will the business analyst use as input to the business case?

A business analyst from Company A has been assigned a project to document and identify requirements for a new commercial software implementation. The first step is to break down the business analysis deliverables into activities and tasks. Then, the business analyst will add an estimate of the time needed to complete the work.
Which type of estimation technique is the business analyst using?

A company has launched a new online sales application and engaged a focus group to test how quickly the customer could place an order. The focus group also provided feedback on their satisfaction.
Which metrics tool should the business analyst use to record the results?