Conflict should be best addressed in which manner?

Which Process Group contains the processes performed to complete the work defined in the project management plan to satisfy the project specifications?

A project team is staffed with experienced subject matter experts (SMEs). The project is going well and there are no known quality issues Team members believe that the quality control process is unnecessary for this project.
What should the project manager do?

A project manager is archiving project documentation for a recently completed project. The project sponsor is satisfied with project results and wants the project manager to stop archiving and immediately lead a new strategic project What should the project manager do?

The item that provides more detailed descriptions of the components in the work breakdown structure (WB5) is called a WBS: