Question 86

Scenario:
The Ministry of Food Hygiene (MFH) has a quality management system which contains a document control process to manage all documentation requirements. The document control process was created by the MFH Quality Manager, who now maintains all of MFH's documents and performs an organization-wide configuration management role. The MFH Quality Manager will administer the configuration management procedure for the Restructuring project since this must comply with the MFH document control process.
Having created the Issue Report and analyzed the impact of removing the Facilities Division from the scope of the Outsourcing project, the proposed option exceeds tolerance. \Nhat is the next action the Project Manager should consider?
  • Question 87

    Which 2 alternative actions apply to the proposed Senior User for this project?
  • Question 88

    ABC Company carried out a similar project two years ago, in response to changes in health and safety legislation for the health service. The experiences from that project were used to refine the corporate risk management policy. For that reason, the project board decided to use the corporate risk management policy in the risk management approach for this project.
    Is this appropriate, and why?
  • Question 89

    Who is responsible for reviewing the risk management practices to ensure they are in line with the project's risk management strategy?
  • Question 90

    Scenario
    Additional Information
    Product Description

    Quality notes from the Daily Log
    The Director of Information Technology Division (DIT) has been asked to ensure that any changes to the outsourced staff employment contracts adhere to employment law. The DIT will review future job descriptions of the transferred staff before the final contract is signed with the selected service provider.
    The service level agreement between MFH and the selected service provider will specify the type and quality of service required. The selected service provider must follow the industry standards for providing outsourced services.
    MFH has a quality management system which contains a document control procedure for all its documentation, however this does not include change management.
    All project documents will be subject to a quality review. Nominated products will require a formal approval record signed-off by the quality review chair.
    Extract from the draft Quality Management Strategy (may contain errors) Introduction
    1. This document defines the approach to be taken to achieve the required quality levels during the project.
    2. The Project Board will have overall responsibility for the Quality Management Strategy.
    3. Project Assurance will provide assurance on the implementation of the Quality Management Strategy.
    Quality management procedure - Quality standards
    4. The selected service provider will operate to industry standards for providing outsourced services.
    5. MFH document standards will be used.
    Records
    6. A Quality Register will be maintained to record the planned quality events and the actual results from the quality activities.
    7. Configuration Item Records will be maintained for each product to describe its status, version and variant.
    8. Approval records for products that require them will be stored in the quality database.
    Roles and responsibilities
    9. The DIT will check that the employment contracts for outsourced staff adhere to employment law.
    10. Team Managers will provide details of quality checks that have been carried out.
    11. Team Managers will ensure that the Quality Register is updated with the names of team members who are involved in the review process.
    12. The Senior User will review the Product Descriptions of the products to be produced by the selected service provider to ensure that they can be achieved.
    The service level agreement contains a number of technical terms that are missing from its glossary of terms.