Question 81

Universal Containers is exploring ways to provide their customers with more self-service options in their new Customer Community to reduce the number of interactions with their contact center. Which two features should a Consultant consider implementing? Choose 2 Answers
  • Question 82

    What is an easy way to provide channel partners with easy access to approved product documentation and ensure they are notified when it is updated?

    Question 83

    Northern Trail Outfitters is migrating from its legacy campaign and email management system to Salesforce and wants to ensure that its email templates are retained. What should be recommended for a successful migration?
  • Question 84

    Cloud Kicks has just deployed an of its configurations. The admin wants to build a separate process but uses most of the objects that were deployed.
    What is the best practice a consultant should recommend to the admin?
  • Question 85

    You want to sync a new quote with its opportunity, but an old quote is already syncing. What should you do
    first?