Question 96

Universal Containers does not have a direct sales team; its channel partners are responsible for selling and servicing products. Over the past quarter, there has been an increased volume of leads. However, the Vice President of Channels has been receiving many complaints from partners on the poor quality of the leads and has noticed a significant drop in the lead conversion rate. What should a consultant recommend to improve partner satisfaction with the leads being shared?
  • Question 97

    Northern Trail Outfitters sales representatives have to be certified to sell items in its Professional catalog.
    Which two ways should Salesforce be set up to prevent those who are NOT certified from adding these items to opportunities? Choose 2 answers
  • Question 98

    Match this tip with its design consideration. "Show each job function relevant information"
  • Question 99

    Northern Trail Outfitters (NTO) customer orders four lanterns. The order is activated in Salesforce, and the products are successfully shipped tothe customer. One week later, the customer returns one lantern. How should NTO record the return in Salesforce?
  • Question 100

    Sometimes sales reps need to create Contacts without Accounts based on business processes.
    What is a consideration for Contacts that are created without Accounts?