Question 261
Leads created from the "Contact Us" form on the Northern Trail Outfitters' website are not being followed-up on in a timely manner. Management wants to be notified when a lead has NOT been followed-up within 24 hours if being submitted. Which action should be recommended?
Question 262
Universal Containers has implemented account hierarchies with a private sharing model. A sales
representative would like to give another user access to one of the accounts she owns and the three child
accounts. How can the sales representative provide this access?
representative would like to give another user access to one of the accounts she owns and the three child
accounts. How can the sales representative provide this access?