Question 51

Which Lightning Service Console feature should be used to enable Service Reps to send emails with attachments to customers based on the Case details?
  • Question 52

    Universal Containers has created Permission Sets granting access to objects and fields in one of its sandboxes.
    How should a consultant deploy these Permission Sets to Production?
  • Question 53

    Universal containers is migrating from classic knowledge to lightning knowledge using the lightning knowledge migration tool and noticed that none of the article file attachments were migrated.
    How can a consultant migrate the file attachments?
  • Question 54

    Which feature of Salesforce Knowledge can be leveraged to create a customer-facing product information website? Choose 2 answers.
  • Question 55

    Universal Containers (UC) has hired a consulting firm to implement its new Service Cloud platform andrequires quick iterations and a speedy project completion. UC has requested frequently project updates for check-ins and refinement.
    Which methodology should the Consultant recommend given the requirements?