Question 6
A sales representative needs to quickly see key fields whenever viewing an opportunity.
Which three Salesforce feature would allow fields to be available when they are viewing a record?
Choose 3 answers
Which three Salesforce feature would allow fields to be available when they are viewing a record?
Choose 3 answers
Question 7
A UX designer want to understand the mental model of employees who have requested a new internal community the brief specifies what the employees should be able to do on the site but the designer need to suggest and suitable architecture Which technique should be used
Question 8
A Ux designer has been asked to improve salesforce adoption among sales representatives at cloud kicks after conducting stakeholder and user interviews the designers finds there is no clear consistent sale process What should the designer do next
Question 9
During our interview, a UX designer discovers that the most common daily task for the user is to view and commonly view reports using the global search bar for:
Question 10
A UX Designer at Cloud Kicks (CK) recommends a Salesforce Console application for CK's service representatives.
The service representatives work on multiple support cases hour, accessing them via queues, calls, or live chat.
Which console navigation feature would NOT be relevant to the designer recommendation?
The service representatives work on multiple support cases hour, accessing them via queues, calls, or live chat.
Which console navigation feature would NOT be relevant to the designer recommendation?