Free Access Oracle.1Z0-1003-21.v2022-01-19.q44 Practice Test (Page 2)

Question 1

Which two problems related to time slot-based quota can you overcome when using the based booking approach with customized booking Intervals?

A.quota for extended activities being consumed from a single, shorter time slot

B.managing quota and capacity for service windows

C.average quota and capacity calculation for time slots

D.overlapping time slots stranding quota

Question 2

On the Quota screen in Oracle Field Service Cloud (OFSC), there is a column that displays values for 'Other Activities'.
Which describes the 'Other Activities' that contribute to the values displayed in that column?

A.non-scheduled activities that are either within the Capacity Area bucket or currently assigned to resources' routes

B.non-scheduled activities that exist within the Capacity Area bucket

C.activities that have specifically been added by field resources using the 'Add Activity1, 'Prework' or
'Reopen' actions

D.activities that consume capacity but are not associated with the capacity categories or time slots configured for a given Capacity Area

Question 3

A customer has a few back office workers that need to be able to move certain activities to field technicians regardless of whether those technicians have the corresponding work skills that the jobs require or not.
Which configuration option ensures that those workers have the ability to override potential work skill mismatches when moving activities to field technicians?

A.Enable the 'Ignore work zones / work skills mismatch on activity moves' feature for the Resource Type(s) of the field technicians to which the activities could be moved.

B.Enable the 'Ignore work zones / work skills mismatch on activity moves' feature for the Resource Type(s) that those back office workers are assigned.

C.Enable the 'Ignore work zones / work skills mismatch on activity moves' feature for the User Type (s) that those back office workers are assigned.

D.Enable the 'Ignore work zones / work skills mismatch on activity moves' feature for the Activity Type(s) that require the override ability.

Question 4

Which statement is correct regarding the capabilities of 'reoptimization' within an Oracle Field Service Cloud (OFSC) routing plan?

A.Reoptimization filters are used to specify the costs of not assigning certain types of activities as well as lateness tolerances.

B.'Minimize summary travel1 is one of the selectable goals within the Reoptimization section of a routing plan.

C.Reoptimization can be enabled for manual, once-a-day, recurrent,immediate and sequential routing plans. ^j

D.In general, the higher the reoptimization penalty % is set, the less impact reoptimization will have on activities already assigned to routes.

Question 5

Which three statements are trueregarding resource calendar options?

A.Shifts can be used within a variety of work schedules.

B.Nonworking time is used to identify known absences such as vacations or holidays.

C.Nonworking reasons are set by default and cannot be modified.

D.Holidays for calendars are defined using the configuration option of Holidays.

E.Work Schedules can contain combinations of shifts and nonworking times.

F.Working time can contain multiple work schedules.

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