Free Access Oracle.1Z0-1003-21.v2022-01-19.q44 Practice Test (Page 8)

Question 31

Your customer wants their field technicians to identify potential upsell opportunities for a premium service they offer by asking their customer whether they would be interested in receiving a free three-month trial.
The technician needs to capture and validate customer details to complete this three-month trial. Which three configurations meet this requirement?

A.Create an Integer property with two check boxes, one for "Yes" and another for "No".

B.Create a String property with a Phone element and use a Regular Expression to ensure onl.
properly formatted phone number can be entered if the customer would like to receive additional information

C.Create an Enumeration property with two radio buttons, one for "Yes" and another for "No".

D.Create a File property with a Signature element for customers to complete if they are interested in receiving the trial.

E.Create a String property with an Email element and use Formatting to ensure that only a valid email address can be enteredif the customer would like to receive additional information.

Question 32

What functionality does 'Automatic Ordering' enable when checked within the routing plan'sAssignment Parameters?

A.When the routing plan runs, it will assign and order not-ordered activities from the bucket and order not-ordered activities previously assigned to resources.

B.When the routing plan runs, it will assign non-scheduled activities amongother activities scheduled for that day.

C.When the routing plan runs, ordered activities will be considered for assignment and not-ordered activities will remain inthe bucket.

D.When the routing plan runs, all of the activities assigned by routing will be ordered by their priority.

Question 33

A customer wants to create a message scenario that, when launched, sends an email to the address of the immediate parent of the resource the activity is assigned to within the Oracle Field Service Cloud (OFSC) organizational hierarchy.
Which describes the correct message scenario configuration to support this requirement?

A.In the Step Info section of the message scenario, select Recipient: 'Resource', Delivery Channel:
'Email1.

B.In the Step Info section of the message scenario, select Recipient: 'Dispatcher', Delivery Channel
'Email'.

C.In the Step Info section of the message scenario, select Recipient: 'Use static address', Delivery Channel:
'Email'; In the Message Pattern section, enter the resource's email address property label.

D.In the Step Info section of the message scenario, selectRecipient: 'Customer', Delivery Channel: 'Email'.

Question 34

A company has technicians in a local Austin office in the United States, which has beenconfigured as a bucket within Oracle Field Service Cloud (OFSC).
They want all of their technicians to be able to work within the AUSTIN_SOUTHWEST work zone, but also need just the technicians Sandra Bernstein and Larry Johnson to be able to work within the AUSTIN_NORTHWEST work zone as well.
Which work zone configuration option meets these requirements?

A.Assign the AUSTIN_SOUTHWEST work zone to the Austin bucket.

B.AUSTIN_NORTHWEST work zone individually on Sandra Bernstein and Larry Johnson's resource records.

C.Assign both the AUSTIN_SOUTHWEST and the AUSTIN_NORTHWEST work zones to the Austin bucket.

D.Assign the AUSTIN_SOUTHWEST work zone to the Austin bucket and also set the

E.Assign the AUSTIN_SOUTHWEST work zone to the Austin bucket and also setthe AUSTIN_NORTHWEST and the AUSTIN_SOUTHWEST work zones individually on Sandra Bernstein and Larry Johnson's resource records.

Question 35

A customer requires that their dispatchers have the ability to modify activity start and end times for their technicians via the Core Manage interface when necessary.
Which option enables that ability?

A.Verify that access to Mobility is enabled within the Dispatcher User Type.

B.Enable the "Allow action time adjustment in Manage" feature within the Add Activity/Activity Details context.

C.Enable the "Allow activity reorderinside the route" feature within the Dispatcher User Type.

D.Enable the "Allow action time adjustment in Manage" feature for the DispatcherUser Type.

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Question 31

Question 32

Question 33

Question 34

Question 35

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