Question 11

A dispatcher notices that there are a lot of yellow dots within the resource trace route on the map of their technicians.
Upon investigation, they find out that their technicians occasionally have to stop forabout five minutes to verify the equipment in their truck enlroute to a customer site. It is determined that this Is acceptable behavior and should not be flagged on the resource trace.
Which configuration setting will ensure that these 5-minute stops along the route do not result in yellow dots displaying on the Map view?
  • Question 12

    Identify three examples of how filters are utilized within Oracle Field Service Cloud.
  • Question 13

    Which two statements are correct regarding String and Integer properties?
  • Question 14

    A supervisor notices that some of the actions and status changes of technicians that work an 11 PM - 4 AM shift are being included in the next day'sdaily extract file.
    The supervisor must have those actions included in the previous day's daily extract.
    What must be configured to enable those actions to be included in the previous day's daily extract?
  • Question 15

    A customer has found that there are some instances where their technicians have recorded either exceptionally short (for example, "one-minute-wonders") or long (for example, they forgot to set the status to "complete") activity durations.
    Given the importance of accurate data in a time-based self-learning system, which two constraints are in place and can be modified to ensure that outlier circumstances such as these do not affect future activity duration estimations?