Free Access Oracle.1Z0-1003-21.v2022-08-27.q48 Practice Test (Page 6)

Question 21

Yourcustomer wants to configure an inner step message ("B") to send an email if a previous message ("A ) has Failed.
Which statement explains how this can be supported?

A.In the Message Scenario screen's Blocking Conditions tab of message B, add a condition that blocks the message when the message A's status is NOT IN sent.

B.In the Message Scenario screen's Blocking Conditions tab of message B, add a condition that blocks the message when the message A's status is NOT IN failed.

C.In the Message Scenario screen's Next Stepstab of message B, add message A as the Next Message Step with the final status Failed".

D.In the Message Scenario screen's Next Steps tab of message A, add message B as the Next Message Step with the final status "Failed".

Question 22

Your customer wants to integrate OFSC with Oracle Knowledge Advanced Cloud.
What are the two main steps that must be taken as part of the integration process to allow Oracle Knowledge Advanced Cloud content to beaccessed from the OFSC application?

A.The administrator or web developer must configure the Service Portal to display the Oracle Knowledge Advanced features.

B.The administrator or web developer must configure the Oracle Service Cloud Customer Portal to use the appropriate pages and widgets for displaying Oracle Knowledge Advanced features in the OFSC user interface.

C.The administrator or web developer must configure an OIC platform instance to bridge the Oracle Service Cloud and OFSC instances.

D.Field personnel must be assigned Service Cloud accessvia the Service Portal interface.

E.The administrator must configure the Oracle Knowledge access settings in OFSC.

Question 23

What functionality does 'Automatic Ordering' enable when checked within the routing plan'sAssignment Parameters?

A.When the routing plan runs, all of the activities assigned by routing will be ordered by their priority.

B.When the routing plan runs, it will assign and order not-ordered activities from the bucket and order not-ordered activities previously assigned to resources.

C.When the routing plan runs, it will assign non-scheduled activities amongother activities scheduled for that day.

D.When the routing plan runs, ordered activities will be considered for assignment and not-ordered activities will remain inthe bucket.

Question 24

Which two statements are true regarding OIC-OFSC integration?

A.Each external system will still require custom code to integrate with OFSC, but OIC will provide a structural framework for the OFSC Inbound and Outbound APIs.

B.Using OIC to integrate OFSC with a customer's systems removes the need to develop custom middleware to integrate each system.

C.The OIC platform can only use REST-based adapters for OFSC integration; SOAP-based adapters will not function for the product combination.

D.Field mapping and process flows between OFSC and external systems can be accomplished through OIC's GUI.

E.The OIC platform can only use SOAP-based adapters for OFSC integration; REST-based adapters will not function for the product combination.

Question 25

A technician has been assigned a scheduled activity that he or sheneeds to perform later in the day.
Their company has a policy that their technicians perform some advance testing as an administrative task prior to the activity.
Which option would enable them to account for their time performing these tasks?

A.selecting "Prework" from within the activity In OFSC Mobility

B.adding a new "Prework" custom property to the "Edit/View activity" context in OFSC Mobility

C.creating a "start-after" link template between the preliminary work and the scheduled work

D.creating a "start-before" link template between the preliminary work and the scheduled work

Other Version: 1160Oracle.1Z0-1003-21.v2022-01-19.q44

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