Free Access Oracle.1Z0-1003-21.v2022-08-27.q48 Practice Test (Page 7)

Question 26

A customer wants to create a message scenario that, when launched, sends an email to the address of the immediate parent of the resource the activity is assigned to within the Oracle Field Service Cloud (OFSC) organizational hierarchy.
Which describes the correct message scenario configuration to support this requirement?

A.In the Step Info section of the message scenario, select Recipient: 'Use static address', Delivery Channel:
'Email'; In the Message Pattern section, enter the resource's email address property label.

B.In the Step Info section of the message scenario, select Recipient: 'Dispatcher', Delivery Channel
'Email'.

C.In the Step Info section of the message scenario, select Recipient: 'Resource', Delivery Channel:
'Email1.

D.In the Step Info section of the message scenario, selectRecipient: 'Customer', Delivery Channel: 'Email'.

Question 27

Which option must you select when you are associating a preconfigured calendar to a resource that is made up of a combination of shifts and nonworking time?

A.Add a shift to a resource's calendar.

B.Add working time to a resource's calendar.

C.Add a work schedule to a resource's calendar.

D.Add a shift override to a resource's calendar.

Question 28

On the Quota screen in Oracle Field Service Cloud (OFSC), there is a column that displays values for 'Other Activities'.
Which describes the 'Other Activities' that contribute to the values displayed in that column?

A.activities that have specifically been added by field resources using the 'Add Activity1, 'Prework' or
'Reopen' actions

B.activities that consume capacity but are not associated with the capacity categories or time slots configured for a given Capacity Area

C.non-scheduled activities that exist within the Capacity Area bucket

D.non-scheduled activities that are either within the Capacity Area bucket or currently assigned to resources' routes

Question 29

Your customer wants routing to estimate accurate travel times from their resources' home locations to their first activities of the daywhen making automated assignments.
What two configurations are required to be in place to support this requirement?

A.Resource's "Start location" must be assigned for each weekday that routing should assign resource work.

B.Resource's "Start location" must be configured as a shared location at the resource's parent level in the resource tree.

C.The resource type setting "Working time includes travel to first activity" must be selected.

D.Resource's Home Zone Centermust be assigned for each weekday routing should assign that resource work.

Question 30

Which two statements are correct regardingDelivery Windows in Oracle Field Service Cloud (OFSC)?

A.Delivery Windows are calculated for all Activity Types by default.

B.Delivery Windows are configurable by size and granularity as a global setting in OFSC.

C.Delivery Windows are enabled and calculated per Activity Type configurations.

D.Delivery Windows are configurable by size and granularity by Activity Type.

E.Delivery Windows are enabled per Resource Type calculations.

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