Free Access Oracle.1Z0-1037-21.v2022-03-08.q23 Practice Test (Page 3)

Question 6

Which two statements are true about Connect Web Services? (Choose two.)

A.Connect Web Services can be used anytime you are looking to extend the functionality offered by Oracle Service Cloud.

B.If there is a requirement toextend Agent Desktop, Connect Web Service cannot be used within a Desktop Add-In.

C.Connect Web Services can be used to integrate with other applications that require Oracle Service Cloud Data including integrating from Agent Desktop Add-ins.

D.Connect Web Services should only be used for read-only data.

Question 7

In Knowledge Advanced, which three tasks can be filtered? (Choose three.)

A.tasks related tospecific content types only

B.tasks that are assigned

C.open tasks only

D.tasks for specific users

E.tasks that are unassigned

Question 8

You are working on a public answer that you want to add a part of information within the answer that is not yet approved for public visibility.
How will you do this without impacting the knowledgebase answer?

A.Add a conditional section within the answer with any access level.

B.Create a different answer with the part of information that needs to be updated, and after review merge it with the current answer.

C.Create an access level that has no customer portal visibility and assign itto the conditional section you do not want customers to view.

D.Make the answer status private, make the required changes, and republish it.

Question 9

Which two statements are true about Knowledge Advanced views? (Choose two.)

A.In Oracle Service Cloud if you have multiple interfaces to support multiple languages or locales then you must create a view for each interface.

B.Views do not depend on the number and purpose of the interface that your organization uses.

C.In Oracle Service Cloud if you have multiple interfaces to support multiple brands then you must create a view corresponding to each interface.

D.You must create Views to map Knowledge Advanced objects and functionality to the Oracle Service cloud interface.

E.View cannot be renamed or deleted but only modified.

Question 10

You want to create a report that you can restructure to display different groupings by selecting different fields to use as the columns, rows, and output fields.
Which type of report should you create?

A.Dashboard

B.Cross tab report

C.Linked report

D.Custom report with slice bucket

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Question 6

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Question 10

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