Question 11

Which three types of answers can be added to the knowledge base? (Choose three.)
  • Question 12

    Which two components are used by the Knowledge Advanced Task Management facility to automatically generate tasks? (Choose two.)
  • Question 13

    Which action can be performed on published reports?
  • Question 14

    You want to exclude all newly created answer articles from calculating the solved count for 60 days from their creation date.
    Which configuration setting should you change?
  • Question 15

    Which statement is true about generic objects?