Question 6
A technician installs VPN client software that has a software bug from the vendor. After the vendor releases an update to the software, the technician attempts to reinstall the software but keeps getting an error message that the network adapter for the VPN already exists. Which of the following should the technician do next to mitigate this issue?
Question 7
After a recent mobile OS upgrade to a smartphone, a user attempts to access their corporate email, but the application does not open. A technician restarts the smartphone, but the issue persists. Which of the following is the most likely way to resolve the issue?
Question 8
A technician notices that the weekly backup is taking too long to complete. The daily backups are incremental. Which of the following would most likely resolve the issue?
Question 9
A technician needs to change hibernation settings on a Windows computer via a batch file. Domain policies are unavailable. Which is the best method?
Question 10
A technician needs to disable guest log-ins on domain-joined desktop machines. Which of the following should the technician use?
