Question 1

What are the two destination patterns in the ingress gateway pointing to the number a customer dials considering the SIP comprehensive call flow? (Choose two.)
  • Question 2

    What is a distinction between Packaged CCE and Unified CCE, specifically regarding call transfers?
  • Question 3

    Which two files are used to deploy Finesse custom gadgets? (Choose two.)
  • Question 4

    Which three objects are created by the Domain Manager tool in the Cisco Unified ICM? (Choose three.)
  • Question 5

    Which of the following are common UCCE issues related to agent performance? (Select all that apply)