Question 11

Which option describes what a value "0" for Maximum Callbacks Per Calling Number represents for Courtesy Callback?
  • Question 12

    In the Cisco Unified Contact Center Enterprise solution, what is affected when utilizing significant digits?
  • Question 13

    When using the Play Media micro-application, which parameter automatically generates the media file name for an agent greeting?
  • Question 14

    Refer to the exhibit.

    The Cisco Unified Customer Voice Portal post call survey is enabled on OAMP. Which option describes what the survey dialed number pattern represents?
  • Question 15

    Which option lists what the Security Wizard configures with Cisco Unified Contact Center Enterprise?