Free Access Cisco.500-450.v2022-02-07.q50 Practice Test (Page 5)

Question 16

Which list of scripting objects is valid in a Consider If formula for Precision Queue?

A.Call, Attribute, SkillGroup, Call Type

B.Call, PQ, SkillGroup, Call Type

C.Call Manager, Proficiency, Skillgroup, Call type

D.Call, PQ, Attribute, Call Type

Question 17

Refer to the exhibit. In Cisco Finesse 10.0 and beyond, a workflow is created for an Outbound Option call. Which condition must be added to ensure that the workflow can distinguish between the Outbound Option call and an agent-initiated outbound call?

A.BACampaign is not empty.

B.BAAccountNumber is not empty.

C.BAStatus is not equal to 1.

D.BAStatus is not empty.

E.callVariable1 is not equal to 1.

Question 18

The customer is using Cisco Unified Intelligence Center on a virtual machine and reports that the license has become invalid. Which four options can cause this problem? (Choose four.)

A.Hostname was changed.

B.Number of concurrent real-time reports exceeded the system limits.

C.Secondary DNS was changed.

D.Primary NTP server was changed.

E.IP address was changed.

F.Time zone was changed.

G.Number of historical reports exceeded the system limits.

H.Cisco Unified Intelligence Center Publisher is not in service.

Question 19

Cisco Unified Contact Center Enterprise is deployed with Cisco Finesse and you make changes to CTI Server, Contact Center Enterprise Administration, or cluster settings.
Which service must be restarted for changes to take effect?

A.Cisco DB

B.Cisco Tomcat

C.Cluster Manager

D.System Application Agent

E.Cisco Dirsync

Question 20

With Cisco UCCE and CVP, calls that are routed to nailed-up mobile agents keep failing, which two options could be the cause? (Choose two.)

A.No MTP resources configured to handle DTMF method mismatch.

B.Unified CM SIP trunk has RFC2833 DTMF signaling method.

C.Incorrect Mobile Agent codec configured in the PG setup.

D.Unified CM remote CTI Ports (RCP) has the outbound trunk in its calling search space.

E.The mobile agents are using Finesse 9.1(1) as desktop.

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Question 16

Question 17

Question 18

Question 19

Question 20

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