Free Access Avaya.6210.v2023-07-05.q80 Practice Test (Page 4)

Question 11

Which statement about the web-based Contact Center Multimedia (CCMM) Multimedia Administration client is true?

A.It allows an SDK for developers to design custom Computer Telephony Integration (CTI) applications.

B.It helps with implementing CTI for installed and browser-based client integrations.

C.It provides administrative and management capabilities for CCMM resources.

D.It is used to administer Avaya Aura Agent Desktop (AAAD) and to monitor Agent performance using a browser-based interface.

Question 12

You are preparing to install an Avaya Aura® Contact Center R7 (AACC) on a server that has been supplied by the customer. You need to verify that the server meets the requirements to run AACC.
In which Avaya support document will you find the server requirements?

A.Avaya Aura® Contact Center and Avaya Aura® Unified Communications Platform Integration

B.Avaya Aura® Contact Center Commissioning for Avaya Aura® Unified Communications

C.Avaya Aura® Contact Center Overview and Specifications

D.Avaya Aura® Contact Center Administration

Question 13

Which features should be enabled in the Windows Server operating system before you install Avaya Aura Contact Center?

A.Remote Desktop Connection and Windows Server Backup for running CCMA Server backups.

B.TFTP Client to Backup of the CCMA configuration files to remote TFTP Server and XPS
Viewer to view reports on the server.

C.IIS and XPS Viewer to viewreports on the server.

D.Storage Manager for SAN's for managing the remote backups and IIS

Question 14

While configuring an agent in Contact Center Manager Administration (CCMA), what does associating the domain user account provide the user?

A.The ability to map the user to a Windows account.

B.The ability to use Hot Desking feature.

C.The ability to provide voice, e-mail and chat functionality to a single application.

D.The ability to access files on their network.

Question 15

You need to install Avaya Agent Desktop (AAD) on an Agent's desktop computer. Which URL location will you enter to access the AAD Web page to start the AAD installation?

A.Error! Hyperlink reference not valid. where <servername> is the server name or IP Address of the Contact Center Multimedia (CCMM) Server

B.Error! Hyperlink reference not valid. where <servername> is the server name or IP Address of the Contact Center Manager Server (CCMS)

C.https://support.avaya.com web site

D.Error! Hyperlink reference not valid. where <servername> is the server name or IP Address of the Avaya Aura Application Enablement Server

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Question 11

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Question 13

Question 14

Question 15

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