Question 36

When you installed the Contact Center software, a set of default or sample applications are installed. Which are two of the three default or sample applications? (Choose two.)
  • Question 37

    A customer has purchased the Agent Greeting feature to provide individual pre-recorded greeting playback capabilities.
    Where is the license for Agent Greeting enabled in Avaya Aura Contact Center (AACC)?
  • Question 38

    Which three Operating Systems are supported for an Avaya Agent Desktop (AAD) client installation?
  • Question 39

    After a successful installation of Avaya Aura® Contact Center, Avaya releases a patch for this particular site that is required to fix a problem reported for the CCMS. Currently, the service pack AvayaCC_CCMS_7.0.0.0.11.0021_Patch is installed under CCMS and no roll-up patches have been installed yet.
    What is a valid name for the site specific patch?
  • Question 40

    For Avaya Aura® Contact Center R7, which three statements regarding the Windows installation is true?
    (Choose three.)