Question 26

A Contact Center Supervisor is creating an outbound campaign. Where is the outbound campaign loaded?
  • Question 27

    Avaya Aura Contact Center (AACC) uses the media processing capabilities of the Avaya Aura Media Server (AAMS) to perform functions such as conference customer and agent speech paths with media treatments.
    Which three statements regarding AACC and the AAMS are true? (Choose three.)
  • Question 28

    Avaya requires that a remote support access tool be configured on Avaya Aura® Contact Center (AACC) servers to provide remote support.
    Which remote access tool does Avaya recommend?
  • Question 29

    By which method can you verify the status of the Data Execution Prevention (DEP)?
    (Choose two.)
  • Question 30

    From the High Availability (HA) utility under Configuration, which menu selection can be used to validate that the Active and Standby servers are running?