Question 51
What can a person assigned with the customer role access on the customer service portal by default? (Choose three.)
Question 52
From what places in SN can an agent create a case? (Choose three.)
Question 53
Which role must B2B and B2C customers obtain, at a MINIMUM, to have access to a ServiceNow instance?
Question 54
Out-of-the-box, the consumer support portal (/csp) CANNOT be used for which one of the following actions?
Question 55
How are Service Catalogs and Catalog Items related? (Choose two.)
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