Consider the above trigger intended to assign the Account to the manager of the Account's region.
Which two changes should a developer make in this trigger to adhere to best practices? (Choose two.)

Consider the Apex controller above, that is called from a Lightning Aura Component.
What is wrong with it?

On an incident, which of the following conditions will trigger the Reopen Count field value to be incremented?

A sales manager cannot view a contact owned by a salesperson. The salesperson is below the sales manager in the role hierarchy.
Why is the sales manager unable to view the contact?

To how many levels can categories be nested in a service catalog?