Free Access ServiceNow.CIS-ITSM.v2022-04-30.q134 Practice Test (Page 23)

Question 106

A company has code to update a Request and Request Lines and make a callout to their external ERP system's REST endpoint with the updated records.

The CalloutUtil.makeRestCallout fails with a "You have uncommitted work pending. Please commit or rollback before calling out" error.
What should be done to address the problem?

A.Remove the Database.setSavepoint and Database.rollback.

B.Change the CalloutUtil.makeRestCallout to an @InvocableMethod method.

C.Move the CalloutUtil.makeRestCallout method call below the catch block.

D.Change the CalloutUtil.makeRestCallout to an @future method.

Question 107

An administrator wants to pull data related to service contracts from Salesforce to store elsewhere on a monthly basis.
Which two ways can an administrator accomplish this? (Choose two.)

A.Use Data Loader to export the data each month.

B.Use Data Exporter to export the data each month.

C.Use the "Object Export" feature under Data Management.

D.Configure the "Schedule Export" option under Data Export.

Question 108

The VP of Sales wants to require that the Next Step field is always updated when an opportunity stage is changed.
How can this process be automated?

A.Create a workflow rule with the following formula: AND( ISCHANGED(StageName), NOT( ISCHANGED(NextStep))

B.Create a validation rule with the following formula: AND( ISCHANGED(StageName), NOT( ISCHANGED(NextStep)))

C.Create a workflow rule with the following formula: AND( ISCHANGED(ISPICKVAL(StageName), ISCHANGED(NextStep))

D.Create a validation rule with the following formula: AND( ISCHANGED(ISPICKVAL(StageName)), NOT( ISCHANGED(NextStep)))

Question 109

Which of the following is NOT a valid state for problem tasks?

A.Assess

B.Root Cause Analysis

C.Closed

D.Work in progress

Question 110

A user has a profile with read-only permissions for the case object.
How can the user be granted edit permission for cases?

A.Create a permission set with edit permissions for the case object.

B.Create a public group with edit permissions for the case object.

C.Add the user in a role hierarchy above users with edit permissions on the case object.

D.Create a sharing rule on the case object with read/write level of access.

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Question 106

Question 107

Question 108

Question 109

Question 110

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